Healthcare programmes
Building understanding of clinical and operational performance to deliver high quality care
Understanding performance is the starting point for all improvement.
It is important whether you are looking to understand your compliance with national or international regulatory standards, or wanting to benchmark a specific clinical or non-clinical department. It will help you measure, and demonstrate, the quality of the care you provide and also help you develop your strategy and capabilities.
Our expertise in healthcare strategy, governance and leadership, clinical data analysis and patient safety can help you understand performance and drive improvement. We can help you design audit frameworks, review your governance and data analytics processes and build strategies that match the important drivers for your organisation.
We work to build your internal capability and confidence to develop your thinking in these key areas; helping you make data and information actionable to drive improved performance and deliver high quality care.

Who is this for?
Ideal for organisations:
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Developing their organisational strategy to deliver high quality care or services
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Interested in benchmarking their clinical and non-clinical services
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Interested in benchmarking their governance and leadership processes
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Working towards national / international accreditation
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Developing their clinical audit or data analytics functions
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Developing a new service or clinical function
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Developing affiliate programmes
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Can be applied to:
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Department or organisational level
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Allow internal and external benchmarking
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National or international accreditation standards
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Speciality-specific, or product-specific programmes
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Clinical or non-clinical settings
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Measure organisational culture and attitudes

Core content
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Understand key drivers and build design / development principles
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Collaborative design, user feedback and peer review
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Assumption testing and opportunity analysis
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Building assessment / audit frameworks, scoring and analysis
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Develop decision making and integrate outputs into day-to-day work
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Review of commercial opportunities and return-on-investment
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Staff training and coaching in governance, assessment and / or data analysis
Interested? Have any questions?
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